We accept return on products. Customer has the right to apply for return within 30 day after the delivery.

To be eligible for a return, your item must be undamaged and in the same condition that you recived it. It must also be in the original packaging. To complete your return, we require a receipt of proof of purchase. Please do not send your purchase back to the manufacturer.

Customer is responsible for the shipping costs for any return. No restocking fee to be charged to the consumers for the return of the product.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically  be applied to your credit card or original method of payment, within a certain amount of days. You can keep all bonuses, even if you decide to return the product.

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at info@earthing-essence.com

Please contact our Customer service at info@earthing-essence.com to get the returned address.